The Problem: The Gap in Digital Use

Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a efficient implementation. However, difficulty, ongoing changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• Staff Uncertainty: Staff find it difficult to use new SAP screens or complete multi-step transactions, leading to confusion and increased reliance on help desks.

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• Process Deviation: Users bypass standard SAP processes, which results in data inconsistency, regulatory problems, and delays.


• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they are working.


• Low ROI: The potential of the SAP system is not realised, as most users access only a small part of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, addresses the usage barrier. It overlays your SAP systems to deliver real-time assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of experience level, can complete tasks efficiently from the outset.